Jennifer Upshaw Named Chief Retail Banking Officer of Synovus

COLUMBUS, Ga.–(BUSINESS WIRE)–Synovus today named Jennifer Upshaw chief retail banking officer,
effective May 6. A 16-year veteran of Synovus, Upshaw was previously
group executive, marketing. She will report to Chief Community Banking
Officer Wayne Akins, who leads retail, private wealth, and commercial
banking across Synovus’ five-state southeastern footprint.

“Jennifer is one of the most effective and widely respected executives
at Synovus, with a long history in retail banking that includes leading
several of our most important modernization and growth initiatives of
the last 10 years,” said Wayne Akins, Synovus chief community banking
officer. “I am delighted she has accepted this new role, and look
forward to her guiding our retail team in meeting the changing needs of
customers in the highly-competitive and rapidly evolving retail banking

As chief retail banking officer, Upshaw will be responsible for creating
and executing Synovus’ strategies for consumer and small business
clients, managing sales and risk performance, setting annual strategic
plan and performance targets, and overseeing consumer and small business
products and delivery channels.

Upshaw joined Synovus in 2003 as a management associate at Columbus Bank
and Trust, the flagship bank division rebranded in 2018 as part of the
company’s consolidation of its 26 separately branded bank division. She
spent several years as assistant branch manager and branch manager prior
to becoming a regional manager in 2006. In 2010, Upshaw joined the
retail banking group, where she led development and implementation of
its refreshed retail strategy. She was named senior director, marketing,
in February 2017, and group executive, marketing, in January 2019.

Upshaw earned a B.A. in finance from the University of Georgia.

Synovus Financial Corp. is a financial services company based in
Columbus, Georgia, with approximately $47 billion in assets. Synovus
provides commercial and retail banking, investment, and mortgage
services through 300 branches in Georgia, Alabama, South Carolina,
Florida, and Tennessee. Synovus Bank, a wholly owned subsidiary of
Synovus, was named one of American Banker’s “Best Banks to Work
For” in 2018 and has been recognized as one of the country’s 10 “Most
Reputable Banks” by American Banker and the Reputation Institute
for four consecutive years. Synovus is on the web at,
and on Twitter,
and Instagram.


Lee Underwood
Media Relations
(706) 644-0528

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